Data provide an important basis for us to provide an excellent service. Our greatest asset, however, is the trust of our customers. Protecting customer data, and using it only in a way that our customers expect us to, is our highest priority. Therefore, the compliance with all legal provisions concerning data protection is a matter of course for us. Furthermore, it is important to us that you always know when we store which kinds of your data and how we use it.

Data transmission and logging in server protocols

When accessing our website, your internet browser automatically transmits data to our web server. These are, among other things, the date and time of access, the URL of the referring website, the retrieved file(s), the amount of sent data, browser type and version, operating system and your IP address. This data is stored separately from other data that you enter in the context of using our services. Under normal circumstances, it is not possible to map this data to a particular person. This data is analyzed to ensure system security and is then deleted. A combination or comparison of this data with data from other sources will not take place.

Our website may be used without providing any personal information. However, providing personal data may be necessary for using certain services, which are described in more detail below. Data are only personal data if they can be assigned to an individual person. The processing of your personal data (e.g. name, address, e-mail address, phone number, etc.) follows the German privacy protection rules. You will find the legal basis for the handling of such data in the German Data Protection Act (BDSG) and the German Telecommunication Media Act (TMG).

The following provisions provide information about the kinds, scope, reason, usage and processing of stored data through

MAGMA Gießereitechnologie GmbH
Kackertstraße 11
52072 Aachen, Germany
E-Mail: Show email
Phone: +49 (0)241 8890-10

Data transfer with this website is secured using HTTPS / TLS. Nonetheless, any transfer of data via the internet may be affected by security weaknesses and leaks. Therefore, a complete protection against access of your transmitted data through third parties cannot be guaranteed. The systems and software in use on this website are updated regularly to minimize these risks.


Cookies are small text files, which are stored and saved by your Internet browser. On our website, we use session-cookies for optimizing our web presence and services. These session-cookies are stored in your browser while using the site and are removed upon completion of the corresponding website session. With an appropriate setting in your browser, you can avoid the installation of any cookies. In this case, you may not be able to use all the functionality and comfort options of our website to their full extent.

Collection and statistical analysis of content-related data – Use of the web analysis software PIWIK

MAGMA Gießereitechnologie GmbH uses PIWIK to track and monitor the use of our website. PIWIK is operated together with this website by MAGMA in Aachen, Germany. Data regarding the usage of our website are only saved by MAGMA Gießereitechnologie GmbH and are only processed by MAGMA and its subsidiaries. Under no circumstances will we forward this data to third parties. Information collected by PIWIK, e.g. time, place and frequency of your visit to the MAGMA website, is saved for statistical purposes. In this process your IP address is immediately anonymized so that a referencing to individual website visitors is not possible. As a user of our website, you remain anonymous. PIWIK uses cookies for its analysis.

If you do not agree with the storage and analysis of the data about your visit to our website, you can decline this collection by clicking a check box at each visit to the website. This leads to the saving of a so called opt-out cookie in your browser, which prevents PIWIK from monitoring and saving any data from your visit. Please note that with any deletion of cookies in your browser settings, also the opt-out cookie may be removed and must be re-activated.

Google Maps

This website uses Google Maps for the visualization of maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In the “Contacts” section of this website, the locations of MAGMA and its subsidiaries are displayed on a map provided by Google Maps, and by using these maps it may occur that data is transferred to Google Inc. in the USA. By using the “Contacts” section of this site, you implicitly agree with the storage, editing as well as use of automatically registered data or data input by you through Google, one of its agents or other third parties. The terms of use for Google Maps are described under the following link: For more detailed information please refer to Googles Privacy Policy.

YouTube with extended data protection mode

The MAGMA website may embed components (videos) from YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, which is part of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA.

When you access a MAGMA web page with an embedded YouTube video, a connection to a server of YouTube will be established, and the corresponding content displayed in your web browser. MAGMA activates YouTube’s “privacy-enhanced mode” when embedding videos on its own website. According to YouTube, when using the “privacy-enhanced mode”, YouTube will only receive or store information about the MAGMA page you were using while watching the video when you start the video. If you are simultaneously signed in with your YouTube account, this information will also be registered in your YouTube account. You can avoid this by logging out from your YouTube account before visiting our website. Further details are provided by Google under the following link:

Customer and support area

On our website, you have the possibility to register for access to the customer and support area. To access our customer and support area, a valid MAGMASOFT® license or another business relationship with MAGMA is required. To allow us to provide you with our services, your data will be stored separately from this website in an encrypted manner for the duration of our business relationship. In no case will a usage profile be created. These data are only processed by MAGMA Giessereitechnologie GmbH or by MAGMA’s subsidiaries. Under no circumstances will we forward this data to third parties. The content of the customer and support area are provided to you in a personalized manner, dependent on your business relationship with MAGMA and the license status of your MAGMA products.

With your registration, we will also save your IP address, the time and the date of your registration. This serves as evidence of your registration and your approval.  

Profile – Your personal data and settings

The customer and support area shows your profile as registered by us, including your registered personal data, and offers the possibility to change that information if needed. If you use our file transfer area, the profile pages offers you further options to manage access rights for other registered users within your company. Please note, that we will not offer the identification data of those registered users automatically- for reasons of data protection, their personal data (e.g. e-mail address) needs to be known to you.


Our website offers you the possibility to subscribe to our newsletters, which provide regular information about our products and services. To receive a newsletter, you need a current e-mail address. We will check whether you are the owner of this address as well as whether the recipient is authorized to receive the newsletter. With your newsletter registration, we will save your IP address, the time and the date of your registration (opt-in) as evidence of your registration and your approval.

By registering for our newsletter, you agree that your data and your use are automatically stored electronically through the newsletter tracking capabilities. We will not collect any other data. The collected information is exclusively used with reference to the delivery and use of the newsletter. Under no circumstances will we forward the data to third parties.

You may cancel your newsletter subscription at any time, either by clicking a link in the footer of the newsletter, within your profile on our website or by e-mail to Show email. With the cancellation of the newsletter subscription, your agreement with the aforementioned tracking is revoked. Further details are provided with the confirmation e-mail as well as with each newsletter.


On this website, we offer you the opportunity to get in contact with us either by e-mail and/or via a contact form. In this case, the provided information will be saved and processed for the purposes for which the contact was established. Under no circumstances will we forward this data to third parties. The provided data will not be used for comparison with any other data collected from other components of this website.

Information / Revocation / Cancellation

As specified in the German Data Protection Act (BDSG), you can contact us free of charge in case of questions regarding the collection, processing or use of your personal data as well as to request their correction, blocking, deletion or for the revocation of any given agreement. You have the right of rectification or deletion of incorrect personal data as long as there is no legal obligation of MAGMA to retain the data for a specified length of time.

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