Many of us are currently facing an unprecedented situation. Nevertheless, it is important to keep business activities running to the largest extent possible and to overcome these difficult times together.
The health and safety of our employees and external partners are of the utmost importance to us. At the same time, even in times of crisis, we will do everything in our power to maintain our business operations despite facing some necessary restrictions.
In view of the spread of the corona virus now also taking place in Europe, we would like to inform you about how we are dealing with the situation and what you can expect from us. The recommendations of the “Ministry of Health” in Brazil form the basis for the hygiene and infection control measures at MAGMA and in our cooperation with customers and external partners.
We are aware that we need to fulfill our obligations as a supplier or service provider regardless of the corona situation! This also includes ensuring that our jointly running projects continue to move forward, so that you as our customer achieve your goals even under the current circumstances.
So that you can remain productive, we are working to ensure that you can rely on our complete range of services as usual:
- All of your contacts at MAGMA can continue to be reached using the usual communication channels
- Our support is available without any limitations using the telephone, e-mail and web meetings
- All planned and also future appointments and services can be handled remotely on request
- Meetings for coordination purposes can be held as video conferences or web meetings at any time
- Our MAGMAacademy is also available without any limitations by telephone and e-mail.
- You can rely on our MAGMA team as your partner in this difficult time for all of us!
- Take advantage of the competence of MAGMA’s engineering experts in projects for solving concrete problem with running production or to support new developments.
- Contact our MAGMAacademy to learn more about e-learning opportunities in order to better exploit your use of our MAGMASOFT ® products.
- Start discussion with us now regarding how an implementation project can increase the degree of utilization of our products in your company once the crisis is over.
Stay healthy – we are looking forward to continuing to work with you!